Creative StrategistGreenville, SC

Helping people save ten seconds,
every ten minutes.

I'm Andrej Suttles, a creative strategist. Ten seconds sounds small until you add it up across a whole team and a whole year. I find where time is leaking in a business, then I build a customized system that gives it back. Ten years in the Upstate. The last one I fixed was a roofer calling leads back four hours late; now it takes nine seconds and the inspection is already on his calendar.

Request a consultation Free 20 lead audit

30 minutes, no pitch, and I reply within one business day.

I own a

The problem

Investors in the Upstate were guessing at after repair values from outdated comps, and overpaying.

Real estate investors

What I built

TrueARV: a deal finder that pulls current comps and runs the numbers before you make the offer.

Try it

Best in SC

A wedding venue client named best in the state three years running.

62% more

Bookings on each of three short term rentals after a search rebuild and direct booking sites.

4 months

Orangetheory Spartanburg hit its new member goal four months running on content I produce.

Brands I've worked with

Automotive
Apparel
Fitness
Fitness
Equipment
Speaker
Education
Education
Real estate
Real estate
Hospitality
Apparel
Apparel
Technology
Wellness

Results

Problems solved.

Work I did for someone else, with the number it produced. Each one started with an owner who had already tried the obvious answer.

Roofing and restorationLead response system

Leads answered in seconds, while the competitor is still checking voicemail.

Before

4 hrs

Lead calls, gets voicemail, and books with whoever answers first.

After

9 sec

Speed to Lead answers, qualifies, and books the inspection, day or night.

Infinity Roofing and Restoration

0:00from inquiry to first reply

Hi, we got hail last night in Greer and I think the roof took damage. Can someone come look?

Hi, this is Roof Rangers. Sorry about the hail. I can get an inspector out to you this week. Is the home in Greer, and will this go through insurance or out of pocket?

Greer, yes. Insurance I think, we have State Farm

Got it. We handle State Farm claims every week and can meet the adjuster. I have Thursday 9:30 am or Friday 1:00 pm open for a free inspection. Which works?

Thursday works

Booked: Thursday, 9:30 am. You will get a confirmation text now and a reminder Wednesday evening. If anything changes, reply here and a person will pick it up.

Sample conversation, details changed. The reply lands at nine seconds; the rest is compressed.

Orangetheory Fitness SpartanburgContent production

Content that shows up in memberships, not just views.

I produce the studio's reels and photography. The studio has hit its new member goal four months in a row, and last month it was the only Orangetheory studio in the country to grow memberships, per the studio's reporting.

Orangetheory Spartanburg

Months in a row at the new member goal

The only studio nationwide to grow memberships last month

Monthly

Reels and photography, filmed on site, on a set cadence

BMW CCA, Sandlapper chapterOnboarding redesign

A member onboarding process rebuilt from the first click.

Seven steps, each one anchored to a BMW from a different decade, so a new member finishes signup already feeling like part of the club's history.

Walk through it

Sample overall exposure

Weighted toward email spoofing, the most common attack on small businesses.

Email spoofing

DNS and domain health

Security headers

Web encryption

Attack surface

Breached credentials

Illustrative. Every real report is specific to the domain scanned.

Sentry, cyber exposure auditAny business, any domain

See what attackers see.

Sentry grades a domain the way an attacker would: email spoofing, DNS health, security headers, exposed files, hidden subdomains, breached staff credentials. No login, no permission needed. I run every scan personally and send a branded report within one business day.

Free scan$0
Full auditfrom $750
Monitoringfrom $250 a month

What the audit covers

Short term rentalsDirect booking and search

62% more bookings on each of three rentals.

Immersive direct booking sites and a search rebuild across a three property portfolio. A fourth listing launched afterward and took an organic booking within 48 hours.

See it live

Any local businessDiagnostic tool

A tool that shows you where automation pays off first.

A two minute scorecard that walks an owner through their operation and ranks the highest value place to start.

Try it

Best in the state

Three years running

Wedding venueSearch fix, small scope

One site rebuilt around real searches. Three years at number one.

Not every fix is a build. This one was the pages, the city names, and the map listing, done in the right order.

Upstate South Carolina

Mama Suttles' Savings ClubBrand and launch, small scope

A couponing community with a brand that feels like a kitchen table.

Identity, landing page, and a membership offer built around the way she actually talks about saving money.

Ask about it

1M+ views

Sol Train Party, Greenville

Event seriesGrowth strategy and content

A growth engine for Greenville's favorite Sunday party.

Ticket buyer data turned into a Meta and Instagram campaign plan, and event coverage that passed a million views.

Visit Sol Train

Why ten seconds

It sounds small. It isn't.

A customized system that shaves ten seconds off something you do every ten minutes gives you back a full work week a year. Give that to a team and it becomes two months of capacity you did not have to hire for.

10 secevery ten minutes

The habit

1 minevery hour

Per hour

8 minevery workday

Per day

33 hrsper person, per year

Per year

330 hrsfor a team of ten

Per team

The Process

Three moves, every time.

Diagnose

Most businesses treat the symptom. I spend time inside the operation until the real bottleneck reveals itself. It is rarely the thing you called about.

Design

Then I decide what actually fixes it, and I try hard not to have a favorite answer. The roofer needed a response system. The venue needed pages written for the searches couples type. The rental operators needed software that did not exist, so I built it. Same job, three different answers.

Deploy

I build it and deliver it working, in your hands. No decks that gather dust. If I can ship my own app to the App Store, I can ship your solution.

The four vendor problemScroll to watch the lead

You are paying four people to lose the same lead.

A web designer, a search agency, a software vendor, and a photographer each did their job. The lead still died in the handoff, because nobody was paid to care about the handoff. I own the whole loop, so the form the site catches on Saturday is the same one the system books by Saturday night. In August I paid for research to find anyone in the Upstate offering all five pieces together. It found no one.

Read why the leaks live in the handoffs

Pricing and how engagements work

What it costs, and how it runs.

I do not bill by the hour. Every engagement is scoped to an outcome before a number is quoted, and I take on three new engagements a quarter so each one gets built properly. Every result on this page has a number attached, because a promise without one is just a pitch. The number does not change after the scope is signed.

Every system I build hands off to a person the moment it should, sounds like your company rather than a robot, and belongs to you when it is done. No subscription holds your configuration hostage.

Systems build, project

Answer, book, and follow up

A customized system that answers every lead, books the appointment, and follows up so you do not lose the job. Also: direct booking sites, onboarding flows, reporting, or a tool that did not exist yet. Scoped as a project with a defined result.

From $5,000

Lead response systems Direct booking sites

Retainer, monthly

Growth strategist

An ongoing seat at your table, below the cost of a fractional CMO and above a software subscription. I own your systems, keep them improving, and bring you the next opportunity before you have to look for it. Four seats, six month minimum.

From $2,500 a monthFractional CMOs in this market start around $3,500 a month for far less hands on work.

How the retainer runs

Content, project or monthly

Content and photography

Brand photography, reels, and the social systems to keep them working. Usually paired with a build, sometimes on its own for venues, gyms, and real estate.

From $1,250 a monthor $3,000 per project

Photography and reels

A strong fit

Owner led businesses in the Upstate that already have demand and are losing it in the handoffs
Venues, contractors, fitness, real estate, and hospitality operators who want a system, not a subscription
Leaders who can make a decision in a meeting

Probably not

Anyone looking for the cheapest option or a quick template
Projects that need to be approved by a committee

Things I built

Built from scratch, shipped, and in use.

Nobody hired me for these. Each one started as a friction I lived with until I built the thing that removed it. They are why I build for clients like an owner rather than a vendor.

App StoreParents

ForeRun

A calm second brain for parents. It holds the whole list, you only hold one thing. Born in my own house.

Get it on the App Store

Book, 2021Amazon

The ABC's of Life

We are told to pick success or happiness. The book argues you can have both, starting with small daily habits.

Get it on Amazon

TrueARV

Upstate SC deal analysis

LiveReal estate investors

TrueARV

Investors were guessing at after repair values from outdated comps. TrueARV pulls current comps and runs the numbers before the offer.

Try it

LiveRental operators

Dispatch Layer

Plan every truck's day in one click. Built because the Friday night route shuffle should not exist.

Try it

LiveCollectors

DropDeck

Built during the 2025 to 2026 Pokémon card shortage. One place to track drops, prints, and prices.

Visit DropDeck

LiveAnyone with a website

Playground Audit

Paste your page and get the fixes a computer science degree would catch, in plain English. This site scores an A on it.

Try it

Also mine: CHD Enterprises, a short term rental portfolio in Greenville. The Slow Lane, a low stimulation YouTube channel for toddlers. The Sophisticated Dad.

Insights

Problems, worked out loud.

All articles

The bundle

You Are Paying Four Vendors to Lose the Same Lead

Most Upstate business owners buy a website, search marketing, software, and content from four different vendors. The leaks live in the handoffs. Here is what one connected system changes.

Read the article

The motto

What "Ten Seconds Every Ten Minutes" Actually Means for a Small Business

The motto behind every system I build, with the math: how ten seconds every ten minutes becomes 33 hours a year per person, and where those seconds hide in a local business.

Read the article

Lead response

How Fast Should a Roofing Company Answer a Lead? The Math Behind Speed to Lead

Roofing leads go cold in minutes. Here is what response time actually does to close rates, what it costs a South Carolina roofer, and how an AI lead response system fixes it.

Read the article

Photography

The other half of the work.

Brand photography and reels for the businesses I work with: venues, gyms, real estate, events, and the people behind them. Most of the systems I build need real imagery to sell, so I shoot it myself.

View the gallery

About

Andrej Suttles

The short version

Curious by trade.

I received a computer science degree from Furman University, founded SuttleSolution Media in 2016, and have spent every year since understanding why things get stuck and what it takes to move them forward.

The range looks scattered from the outside: an app for parents, a route optimizer for inflatable rental companies, a real estate tool, a lead response system for roofers, a low stimulation YouTube channel for toddlers. From the inside it is one habit. Something annoys me or a client enough, I sit with it until I can see the exact place the time is leaking, and then I build the smallest thing that stops it. Not every one of those has worked the first time. Dispatch Layer went back to paper twice before the routing respected setup windows the way operators actually think about them.

I am a husband and a father in Greenville, and most of my best ideas came from living the problem first.

TitleCreative Strategist

CompanySuttleSolution Media, since 2016

EducationCS, Furman University

AlsoLicensed SC real estate agent

What clients say

QUOTE
NAME, BUSINESS

Before you write

Questions owners ask before they book.

How much does a lead response system cost?

Systems builds start at $5,000 and are scoped to an outcome before a number is quoted. Most single workflow builds, such as lead response and booking for a contractor or a venue, land between $5,000 and $10,000. The growth strategist retainer starts at $2,500 a month.

Do you only work with businesses in Greenville?

Most clients are in Greenville, Spartanburg, Anderson, Simpsonville, Travelers Rest, Greer, and Easley, and I meet in person when it helps. The systems themselves work anywhere, and several clients are elsewhere in the Southeast.

Will my customers be talking to a robot?

No. Every system I build sounds like your company, hands off to a person the moment a customer asks a hard question, and is described by the job it does: answer, book, follow up. The automation runs behind the scenes.

Do I have to replace the software I already use?

Usually not. The systems connect to the calendar, CRM, and booking tools you already run. When something does need replacing, you own the new system outright. No subscription holds your configuration hostage.

How fast can a system go live?

A scoped single workflow, such as lead response for a roofing company, typically goes live within two to four weeks of the first call. Direct booking sites and search rebuilds run four to eight weeks depending on how much content exists.

What is included in the free cyber exposure scan?

A Sentry scan of one domain covering email spoofing, DNS health, security headers, encryption, exposed files, hidden subdomains, and breached staff credentials, returned as a branded report within one business day. No cost and no obligation.

Contact

Bring me the problem nobody has solved yet.

Start with where the time is leaking. Finding the solution is my job. Every engagement begins with a short consultation, and I reply to every request personally within one business day.

Based in Greenville, serving Spartanburg, Anderson, Simpsonville, Travelers Rest, Greer, Easley, and the wider Upstate.

Emailinfo@suttlesolution.com Call or text(770) 310 5506